FAQ

Frequently Asked Questions

1. Do your sofa covers fit all sofas?

Our chenille sofa covers are available in multiple sizes to fit most sofas. Please refer to our Size Guide before placing your order.

2. Are the sofa covers machine washable?

Yes. Machine wash on a gentle cycle with cold water. Do not bleach. Air dry for the best results.

3. Are the covers pet-friendly?

Yes. Our premium chenille fabric is soft, durable, and suitable for homes with pets.

4. How long does shipping take?

Orders are processed within 1–2 business days.

Estimated delivery:

• Sydney Metro: 2–5 business days

• Other Australian cities: 3–7 business days

• Regional areas: 5–10 business days

5. Do you offer free shipping?

Yes! We offer FREE standard shipping on all Australian orders over AUD $199.

6. What is your return policy?

We accept returns within 30 days of delivery for unused items in their original condition.

7. How can I contact you?

Email us anytime at:

support@nestoriahouse.com

We usually reply within 24 business hours.